A win-win situation?
Remember I was stranded at Bristol Airport when EasyJet pulled the plug on their flights? On account of a poorly-laid runway?
I claimed on the travel insurance for having to get myself to Gatwick in order to fly home.
No way, they said.
I argued the point.
Ah - we'll have your claim re-examined, they said.
Some weeks later, I have a cheque! Didn't I do well? Or did I? They deducted the £50 excess, and awarded me the grand sum of £9.49. See what I mean about win-win? I ask you - who was the bigger winner?!